Send us a message

We’re looking forward to assisting you

  • This field is for validation purposes and should be left unchanged.
Address
212 Buitekant Street
Block IA Soshanguve
0152
Telephone

012 798 7000

Call
Email
info@phelangbonolo.co.za
email
Fax

012 798 7098

Main Reception Survey
Click here to participate in our survey

Compliments & Complaints Procedure

Patients have a right to complain or compliment any satisfaction/dissatisfaction in service received from Botshilu Private Hospital.

The hospital will receive and recognise compliments or complaints in the following manner:

In-Person

Patients can register their compliment or complaint in person to the Client Liaison Department or Nursing Manager.

Telephonically

Patients can register their compliment or complaint telephonically by contacting us on 0127987000

In Writing

Patients can register their compliment or complaint to info@phelangbonolo.co.za.

Feedback Questionnaire

How happy are you with the service that you have experienced from Botshilu Private Hospital?

We understand that for many of our patients, this is the first time they have experienced having a procedure in day surgery. We hope to provide you with a clear explanation of what to expect from your visit to the Day Surgery Unit at Botshilu Private Hospital.