Disclaimer
Website Terms of Use, Botshilu Private Hospital
Last updated: 22/02/2026
About This Website
This website (botshilu.co.za) is operated by Botshilu Private Hospital Proprietary Limited (Registration Number: 2005/022963/07), a member of Phelang Bonolo Healthcare Holdings (Pty) Ltd. References to “Botshilu,” “we,” “us,” or “our” throughout this disclaimer include Botshilu Private Hospital Proprietary Limited, Botshilu Hospital Pharmacy Proprietary Limited (Registration Number: 2014/131681/07), and any direct or indirect subsidiaries, partnerships, or joint ventures in which these companies may have an interest.
By accessing or using this website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use this website.
General Medical Disclaimer
The content on this website is provided for general informational and educational purposes only. It is not intended as, and should not be relied upon as, medical advice, diagnosis, or treatment.
Nothing on this website creates a doctor-patient relationship between you and Botshilu Private Hospital, its medical practitioners, or any of its staff. The information provided about medical conditions, symptoms, treatments, and procedures is general in nature and may not apply to your specific circumstances. Every patient is different, and medical decisions should always be made in consultation with a qualified healthcare professional who has examined you personally and understands your individual medical history.
If you are experiencing a medical emergency, do not use this website to seek guidance. Call 10111 or 10177 immediately, then contact Botshilu Emergency Department on 012 798 7076.
Accuracy of Information
Botshilu makes reasonable efforts to ensure that the information on this website is accurate, current, and complete. However, healthcare is a constantly evolving field, and we cannot guarantee that all information on this website is up to date at the time you read it.
Information about services, specialists, facilities, medical aid participation, operating hours, contact details, and fees may change without prior notice on this website. We recommend contacting the hospital directly to confirm current details before making healthcare decisions based on website content.
Where we reference medical conditions, symptoms, or treatments, the information is intended to provide a general understanding and should never replace professional medical consultation.
Specialist and Doctor Information
Information about medical practitioners, specialists, and healthcare professionals listed on this website, including their qualifications, specialities, and availability, is provided in good faith based on information available to us at the time of publication. Doctors practising at Botshilu Private Hospital are independent medical practitioners, not employees of the hospital, unless specifically stated otherwise.
Botshilu facilitates access to specialist care but does not control the clinical decisions, treatment recommendations, fees, or availability of individual practitioners. The inclusion of a doctor’s profile on this website does not constitute an endorsement or guarantee of outcomes. Patients are encouraged to satisfy themselves regarding the qualifications and suitability of any practitioner for their specific needs.
Medical Aid Information
Any information on this website regarding medical aid schemes, coverage, benefits, or participation is provided as a general guide only. Medical aid benefits, scheme rules, formularies, designated service provider networks, and co-payment requirements change frequently and vary between plans and options within the same scheme.
Botshilu Private Hospital participates with multiple medical aid schemes, but participation does not guarantee that every procedure, treatment, or consultation will be covered by your specific plan. Patients are ultimately responsible for understanding their own medical aid benefits and for any amounts not covered by their scheme.
We strongly recommend confirming coverage with your medical aid scheme or with our medical aid liaison team before admission or treatment.
Limitation of Liability
Botshilu accepts no liability whatsoever for any loss, damage (whether direct, indirect, special, or consequential), or expenses of any nature that may arise as a result of, or that may be attributable directly or indirectly to, information made available on this website, any omissions from this website, or any actions or transactions resulting from the use of this website.
This limitation applies to information about medical conditions, treatments, services, practitioners, fees, medical aid coverage, and all other content published on this website.
To the fullest extent permitted by South African law, Botshilu, its directors, employees, agents, and affiliates shall not be liable for any claims, losses, or damages arising from your use of, or reliance on, information contained on this website.
Links to Third-Party Websites
This website may contain links to websites operated by third parties, including medical aid schemes, pathology partners, professional bodies, regulatory authorities, and other organisations. These links are provided for your convenience and reference only.
Botshilu has no control over, and assumes no responsibility for, the content, privacy policies, accuracy, or practices of any third-party websites. The inclusion of a link does not imply endorsement of the linked website or its operator. We strongly advise you to review the terms of use and privacy policies of any external website you visit.
Intellectual Property
All content on this website, including text, images, logos, graphics, photographs, layout, and design, is the property of Phelang Bonolo Healthcare Holdings (Pty) Ltd or is used with permission, and is protected by South African and international copyright and trademark law.
PBH®, Botshilu Private Hospital®, and the PBH logo® and icon® are trademarks or registered trademarks of Phelang Bonolo Healthcare Holdings (Pty) Ltd in South Africa and elsewhere. Other brand or product names referenced on this website are the trademarks of their respective owners.
You may not reproduce, distribute, modify, display, or otherwise use any content from this website without prior written consent from Phelang Bonolo Healthcare Holdings (Pty) Ltd, except for personal, non-commercial use such as printing a page for your own reference.
Website Availability
We make reasonable efforts to keep this website available and functioning, but we do not guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. Botshilu accepts no liability for any loss or inconvenience caused by the website being temporarily unavailable.
Cookies and Website Data
This website uses cookies, small data files stored on your device, to improve your browsing experience and to collect anonymous usage statistics. By continuing to use this website, you consent to our use of cookies. You can configure your browser to refuse cookies, though this may affect the functionality of certain parts of the website.
For full details on how we collect, use, and protect your personal information, please refer to our Privacy Policy and our POPIA Compliance page.
Governing Law
These terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the South African courts.
If any provision of these terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
Changes to These Terms
We reserve the right to modify or update these terms at any time without prior notice. Changes are effective when published on this page. We recommend reviewing this page periodically. Your continued use of this website after changes have been posted constitutes acceptance of the revised terms.
Contact Us
If you have any questions about this disclaimer or these terms of use, please contact us:
Botshilu Private Hospital ERF 212, Block IA, Buitenkant Street Soshanguve, 0152 Gauteng
Tel: 012 798 7000 Email: info@phelangbonolo.co.za
For matters relating to personal information protection, please contact our Information Officer at info@phelangbonolo.co.za or our Legal & Compliance Manager, Wendy Massangaie, at wendy.massangaie@phelangbonolo.co.za.