Phelang Bonolo Healthcare (“us”, “we”, or “our”) operates the website (the “Service”).

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at


Protection of Personal Information Act (often called the POPI Act or POPIA) Complience

The following terms shall apply to the using of this website:

For purposes of this website disclaimer:

“Botshilu” shall mean Botshilu Private Hospital Proprietary Limited (Registration Number: 2005/02296307) and Botshilu Hospital Pharmacy Proprietary Limited (Registration Number: 2014/131681/07), any direct or indirect subsidiaries of the companies within the meaning of section 3 of the Companies Act, any partnership, unincorporated joint venture, or trust in which the companies may have a direct or indirect interest.

By viewing this website, you hereby acknowledge that you expressly give Botshilu consent to collect, process and retain your personal information that identifies or relates specifically to you and/or to your company, for example, your name, age, gender, identity number and your email address which may be provided because of using the facility in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPI”).

Botshilu shall take all reasonable measures to protect the personal information of data subjects and collects, retains, and uses the data subject’s information primarily to communicate requested information, to provide services to the the data subject as requested, to authenticate the data subject, to provide the data subject with access to restricted pages on this website, or to compile non-personal statistical information about browsing habits, click patterns and access to Botshilu’s website

The information we maintain concerning our clients is stored in databases that have built-in safeguards to ensure its privacy and confidentiality.

Botshilu accepts no liability whatsoever for any loss, damage (whether direct, indirect, special, or consequential) and/or expenses of any nature whatsoever which may arise because of, or which may be attributable directly or indirectly from information made available on these pages or links, or actions or transaction resulting therefrom.


Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.


Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.



Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.


Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.



The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Children under 13 has provided us with Personal Information, we will delete such information from our servers immediately.


Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


Contact Us

If you have any questions about this Privacy Policy, please contact us.