Botshilu Private Hospital, shining a spotlight on all our departments and wards.
Surgical A (High-Care) Ward
Our Surgical A Ward is a dedicated High-Care unit that provides intensive monitoring and treatment for patients who require close supervision due to serious health conditions. Equipped with advanced technology and staffed by a specialised team, this ward ensures that patients receive the highest level of care and support during their recovery.Over the years, Surgical A Ward has been pivotal in stabilising critically ill patients, boasting impressive recovery rates. The ward’s integration of cutting-edge monitoring systems and consistent focus on patient safety has led to remarkable outcomes, often exceeding industry standards for high-care units.
Surgical B Ward
Surgical B Ward is our dedicated surgical unit, where patients undergo and recover from a wide range of surgical procedures. The ward is staffed by skilled surgeons, nurses, and healthcare professionals who provide comprehensive post-operative care, ensuring a smooth recovery process for all patients.Surgical B Ward has facilitated the successful recovery of thousands of patients, with a track record of low complication rates and high patient satisfaction. The ward’s adoption of advanced surgical techniques and post-operative care protocols has significantly contributed to faster recoveries and shorter hospital stays.
General Ward
The General Ward provides a wide range of medical care for patients with various health conditions. This ward is designed to cater to the diverse needs of patients, offering a comfortable and supportive environment for recovery.The General Ward has been a cornerstone of patient care at Botshilu, managing a diverse patient population with consistently high levels of care. Its ability to adapt to the evolving needs of patients and the healthcare landscape has earned it a reputation for excellence in patient care and recovery.
Maternity Ward
Our Maternity Ward is dedicated to providing comprehensive care for expectant mothers and their newborns. With a focus on safe and supportive childbirth experiences, this ward offers everything from prenatal care to postnatal support.Over the years, the Maternity Ward has celebrated the birth of countless babies, earning recognition for its low cesarean section rates and high breastfeeding initiation rates. The ward’s emphasis on natural and safe birthing practices has made it a trusted choice for mothers in the community. Our special Mother and Baby Programme, Botshilu Bambinos, promises to equip our mommies with all the necessary tools to ensure that they are mentally and physically ready for parenthood.
Paediatric Ward
The Paediatric Ward specialises in the care of children, providing a nurturing environment tailored to the needs of young patients. The ward’s child-friendly atmosphere helps ease the stress of hospitalisation for both children and their families.
The Paediatric Ward has been instrumental in providing specialised care that addresses both the physical and emotional needs of children. With innovative pediatric care practices and early intervention programs, the ward has positively impacted the lives of countless young patients.
Neonatal Ward
The Neonatal Ward is dedicated to the care of premature and critically ill newborns. Equipped with state-of-the-art technology, this ward provides intensive care to ensure the best possible outcomes for our youngest patients.
The Neonatal Ward has made significant strides in improving neonatal outcomes, reducing infant mortality rates, and supporting early development. The ward’s specialised care and advanced technology have been critical in saving and nurturing the lives of premature and critically ill infants.
Adult ICU
The Adult ICU provides critical care for patients with life-threatening conditions. This highly specialised unit is staffed with expert healthcare professionals who deliver round-the-clock care to those in need of intensive medical attention.The Adult ICU has consistently delivered life-saving care with high survival rates. The unit’s ability to manage complex cases and its commitment to utilising the latest critical care techniques have earned it a reputation as one of the leading ICUs in the region.
Theatre
The Theatre Unit is the heart of our surgical operations, where a wide range of surgical procedures are performed. Our theatres are equipped with the latest technology to ensure the highest standards of surgical care.Over the years, the Theatre Unit has performed thousands of successful surgeries, contributing to the hospital’s reputation for surgical excellence. Its commitment to adopting the latest surgical techniques has resulted in high patient outcomes and low complication rates.
Pharmacy Department
The Pharmacy at Botshilu Private Hospital is responsible for the safe and effective management of medications for all our patients. The pharmacy team works closely with medical staff to ensure that all medications are accurately dispensed and that patients receive the appropriate advice on their use.The Pharmacy has played a crucial role in enhancing patient safety and outcomes through advanced medication management systems. The department’s efforts in patient education and medication adherence, especially the antimicrobial stewardship programme, have significantly improved overall health outcomes for patients.
Reception
Our Reception team is the first point of contact for all patients and visitors, providing a welcoming and efficient service. The team ensures that everyone who enters the hospital is directed to the appropriate department or service with ease.The Reception team has been consistently praised for their efficiency and warm service and admission process, contributing significantly to the hospital’s high patient satisfaction scores. Their role in ensuring a smooth and positive experience for all visitors has been integral to the hospital’s reputation for excellent customer service.
Marketing and Client Services Department
The Marketing and Client Services Department is responsible for promoting the hospital’s services and maintaining strong relationships with patients and the community. This department plays a key role in ensuring that the hospital’s offerings are well-communicated and accessible.This department has been instrumental in building and sustaining the hospital’s brand. Through innovative campaigns, community and stakeholders engagement, the department has strengthened the hospital’s connection with the community and the doctors, driving patient engagement and satisfaction.
Finance Department
The Finance Department manages the financial operations of the hospital, ensuring that all transactions are handled efficiently and accurately. This department is also responsible for budgeting and financial planning to support the hospital’s growth.The Finance Department has ensured the hospital’s financial stability, enabling continued investment in new technologies and services. Their meticulous financial management has been a cornerstone of the hospital’s ability to expand and enhance its services over the years.
IT DepartmentThe IT Department manages all the technological needs of the hospital, from maintaining patient records to ensuring secure communication systems. This department is essential in supporting the hospital’s operations through the ever-evolving technology.The IT Department has spearheaded the digital transformation of the hospital, including the successful implementation of electronic health records and advanced communication systems. Their work has improved efficiency, data management, and overall patient care.
HR Department
The HR Department is responsible for recruiting, training, and managing the hospital’s staff. This department plays a vital role in ensuring that the hospital is staffed with skilled professionals who are committed to providing high-quality care.The HR Department has been key in developing a strong, dedicated workforce. Through comprehensive training programs and staff support initiatives, the department has fostered a positive workplace culture that directly impacts the quality of care provided to patients.
Technical Department
The Technical Department is responsible for maintaining all hospital equipment and ensuring that the facilities are in top condition. This department plays a crucial role in keeping the hospital running smoothly.The Technical Department has consistently maintained the hospital’s infrastructure to the highest standards. Their proactive maintenance and timely upgrades have ensured minimal downtime, contributing to the hospital’s overall efficiency and patient safety.
Billing and Administration Department
The Billing and Administration Department handles all financial interactions with patients, ensuring that billing processes are clear and efficient. This department is also involved in managing patient admissions and discharges.This department has streamlined billing processes and implemented advanced billing software, improving transparency and patient satisfaction. Their accurate and efficient management of billing and administration has been crucial in maintaining the hospital’s financial health.
Laundry Department
The Laundry Department ensures that all hospital linens and scrubs are cleaned and sanitised to the highest standards. This department plays a key role in maintaining hygiene throughout the hospital.The Laundry Department has introduced eco-friendly practices that have reduced the hospital’s environmental footprint while maintaining high standards of cleanliness.
Their commitment to hygiene has been a cornerstone of the hospital’s infection control efforts.
Coffee Café
The Coffee Café offers a relaxing space for patients, visitors, and staff to enjoy a variety of meals, snacks and refreshments. The café is known for its welcoming atmosphere and quality service, providing a much-needed respite within the hospital.The Coffee Café has become a cherished spot within the hospital, contributing to the overall well-being of those who visit. Its quality service and welcoming environment have made it a vital part of the hospital community.
24/7 Emergency and Trauma Unit
Managed by AfroHealth and led by Dr MJ Mautjana and Dr TR Gumbu, our 24/7 Emergency and Trauma Unit provides immediate and effective care for all medical emergencies. This unit is critical in stabilising patients and ensuring they receive the necessary treatment as quickly as possible.The Emergency and Trauma Unit has managed countless critical cases, often saving lives through timely and effective interventions. Their expertise and rapid response capabilities have made them a vital resource for the community, earning them a reputation for excellence in emergency care.
Radiology Department
Outsourced to MKP Radiologists, the Radiology Department provides essential diagnostic services through advanced imaging technologies. This department is crucial in diagnosing and monitoring various medical conditions, helping guide effective treatment plans.The Radiology Department has consistently delivered accurate and timely diagnoses, contributing to improved patient outcomes. Their integration of advanced imaging technology has enhanced the precision of diagnoses, supporting the hospital’s commitment to high-quality care.
Laboratory Department
Managed by Ampath Laboratories, the Laboratory Department provides a wide range of diagnostic tests that are essential for patient care. This department ensures that all tests are performed accurately and efficiently, supporting the hospital’s medical teams in providing effective treatment.The Laboratory Department has played a key role in patient care by providing reliable and timely diagnostic services. Their adoption of cutting-edge testing techniques has improved the accuracy of diagnoses, directly impacting treatment effectiveness and patient outcomes.
Dialysis and Renal Department
Outsourced to Fresenius Medical Care, the Dialysis and Renal Department provides specialised care for patients with chronic kidney disease. This department is essential in managing the complex needs of renal patients, ensuring they receive the best possible care.The Dialysis and Renal Department has expanded its services over the years, improving accessibility and the quality of care for renal patients. Their focus on patient outcomes has resulted in excellent long-term results for those undergoing dialysis.
Kitchen Department
Managed by Empact Group, the Kitchen Department is responsible for preparing nutritious meals that meet the dietary needs of patients. This department plays a crucial role in supporting patient recovery through balanced and carefully prepared meals.The Kitchen Department has consistently delivered high-quality, nutritious meals that support patient recovery. Their focus on dietary needs and commitment to quality has been recognised through positive feedback and high dietary satisfaction scores from patients.
Cleaning Department
Managed by Cristal Solutions, under the Feedem Group, the Cleaning Department ensures that the hospital is maintained to the highest standards of cleanliness. This department is essential in preventing infections and creating a safe environment for all patients and staff.The Cleaning Department has been a key player in the hospital’s infection control efforts, consistently exceeding hygiene standards. Their dedication to maintaining a clean and safe environment has been vital to the hospital’s reputation for patient safety.
Security Department
Outsourced to 3B Security, the Security Department is responsible for ensuring the safety of all patients, visitors, and staff at Botshilu Private Hospital. This department plays a critical role in maintaining a secure and peaceful environment.The Security Department has successfully implemented advanced security measures that have maintained a safe and secure environment for everyone at the hospital. Their commitment to safety has been a cornerstone of the hospital’s ability to operate smoothly and without incident.